Returns & Exchanges
Returns & Exchanges
We take great pride in the quality and craftsmanship of our products. However, if the size doesn’t fit, you may exchange or return your purchase within 15 days from the date of invoice within Kuwait by contacting us through WhatsApp.
To qualify for this, the item(s) must be unworn and in the same condition in which they were received. Items must be returned with all the original bag, instructions, and all extras.
When we receive the item, our returns department confirm that everything is present and in it’s in original condition to ensure its eligibility for refund. We process refunds as quickly as possible, and you will receive an email to notify you when the email has been processed. We process most refunds on the same day which they were received, but please allow up to a maximum of 5-10 days for the money to reach your account. It rarely takes this long but can happen sometimes for reasons such as bank delays or errors.
If you have any questions or concerns, please contact us
- Contact us on WhatsApp: Click here
- Email Address: info@byheba.co